FAQ

You can track the status of the request in the Personal Account in the Request section (the login and password from which will be sent to your mail, during registration, or when you first create a request). We will also notify you of the status of your request by email.

Card verification in order to prevent unauthorized card withdrawals. Recently, cases of hacking accounts of Internet banks have become more frequent, unfortunately it is not difficult for attackers to make a duplicate SIM card and transfer funds. In this regard, many exchange services, in order not to be involved in such fraudulent schemes, have introduced a card verification procedure.

When receiving bitcoin coins, the recipient cannot immediately use them. Once a transfer is made, it is sent to the Bitcoin network for execution and must be included in a block to become confirmed. The process of including a transfer in the found block is called transaction confirmation. Inclusion in 1 block = 1 confirmation, when there are 2 or more such confirmations, the transfer is considered confirmed, and coinstart.cc operators, in turn, process the request. This method was introduced to protect against reuse of the same bitcoins.

• Payeer: Payeer comission for internal transaction that charging from payer - 0.95%
• Sberbank online: Sberbank may charge 1% comission from payer.

• Minimum exchange amount
  • RUB from 150 rubles
  • USD from 3 dollars
  • Bitcoin from 0.001 BTC
• Minimum return amount
  • ETH from 0.01
  • XRP from 20
  • BTC from 0.004
• Maximum exchange amount
  • RUB to 200000 rubles
  • USD to 3000 dollars
  • Bitcoin to 15 BTC

We try to process your requests as quickly as possible, the processing time on average takes from 5-15 minutes, provided that the transfer is made instantly.

There are cases of delays in the payment systems themselves, unfortunately we are unable to influence the speed of such transactions.

Referral program - a program for accruing interest from the exchanges of clients you have brought. In other words, we are happy and ready to share the reward with you.

Earn with us. How? Tell about us, share your individual link with friends, place our promotional material on your websites, and get interest from the exchange transactions of the referred users. What do you need to do to participate in the program? Everything is simple. To do this, you must register on the site. Login and password will be sent to your email address. Your referral link will be in your personal account. Main condition. The reward program works only when your referral goes through your referral link.

Your percentage of remuneration depends on the referrals you bring:

• - 0,5% from 1 to 15-го referal
• - 0,7% from 16 to 60-го referal
• - 0,9% from 61 referal

The reward is calculated from the amount of the exchange, your referral. If the service does not have earnings from the exchange, the partner remuneration is not charged. To withdraw a partner reward, the number of unique clients attracted by you must be at least 3. Affiliate payments are made to any of the directions offered by the service. The minimum withdrawal amount of the affiliate reward is 250 rubles.